Online Dispute Form
We will reinvestigate your disputed information free of charge within 30 days. If we determine the dispute is related to data from a third party, we will convey notice of the dispute to each data furnisher that is subject to your dispute. Each data furnisher will complete the reinvestigation within 30 days from the day they receive the notification of your dispute. Once completed, they will forward the results of the reinvestigation to Background Screeners of America®. We will then provide you with the reinvestigation results we received from each data furnisher.
Please note that if you provide us with additional, relevant information prior to the time of completion of the original reinvestigation, the time period for reinvestigation may be extended by up to 15 more days.
We will also notify the file requester who requested your background investigation of your dispute, as well as provide them with our findings once the reinvestigation has concluded.
If you have any questions concerning this matter, please contact Compliance at 818.561.2528.